Quality Assurance Specialist
Dodane Poniedziałek, 26 Lutego 2018, 11:37:09, ID ogłoszenia: 15363
Opis ogłoszenia
Currently, For one of our client, we are looking for the best candidates for the role of:
Quality Assurance Specialist
Location:Katowice
Responsibilities in the role:
• Conduct remote transaction monitoring in order to ensure that Contact Centre employees are in compliance with the rules and regulations and provide excellent support while they contact customers
• Identify opportunities for improvement and report accordingly, based on internal procedures
Requirements:
• At least 6 month experience in quality assurance area, preferable in Contact Center industry
• Fluency in German and English (both written and spoken)
• Excellent written and verbal communication: excellent grammar, spelling and sentence construction
• Ability to communicate correctly and clearly
• Math & Analytical skills
• Computer literacy & typing 35 wpm
Our Client Offer:
• A unique opportunity to professional growth and personal development within international environment
• Attractive salary, bonuses and benefits package including private medical care, Multisport Card, private insurance, entertainment events and many others
If you are interested in our offer please do not hesitate to send us your resume ng@recruiters.com.pl
We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)
Opis ogłoszenia
Currently, For one of our client, we are looking for the best candidates for the role of:
Quality Assurance Specialist
Location:Katowice
Responsibilities in the role:
• Conduct remote transaction monitoring in order to ensure that Contact Centre employees are in compliance with the rules and regulations and provide excellent support while they contact customers
• Identify opportunities for improvement and report accordingly, based on internal procedures
Requirements:
• At least 6 month experience in quality assurance area, preferable in Contact Center industry
• Fluency in German and English (both written and spoken)
• Excellent written and verbal communication: excellent grammar, spelling and sentence construction
• Ability to communicate correctly and clearly
• Math & Analytical skills
• Computer literacy & typing 35 wpm
Our Client Offer:
• A unique opportunity to professional growth and personal development within international environment
• Attractive salary, bonuses and benefits package including private medical care, Multisport Card, private insurance, entertainment events and many others
If you are interested in our offer please do not hesitate to send us your resume ng@recruiters.com.pl
We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)