Opis ogłoszenia

We are a global IT service provider. With over 2,800 permanent employees in 35 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task
- Analysing, designing and implementing existing ticket workflows
- Creating highly automated service delivery processes
- Defining software requirements in terms of the business needs
- Transferring new ideas into the new tools landscape: analysing and specifying which reports are still needed, data mapping from legacy system to new system, modernisation of technical procedures in close cooperation with software developers
- Introducing new toolsets to internal end-users
- Structuring work autonomously
- Managing change requests

Our Requirements
- Fluent English is a must
- Experience in adapting functional business requirements and processes to technical solutions
- Ability to apply process improvements, reengineer methodologies and principles to process modernisation projects
- Strong analytical and problem solving skills
- MS SQL knowledge
- IT Service Delivery background as an asset

Your Benefits
- Stable, independent work in an international, flexible and open company
- Interesting projects and possibility of being part of a worldwide Business Insight Team
- Welcoming and friendly work environment within young team
- Direct communication and flat structure
- Great opportunities for both professional and personal development
- Buddy programme
- Space for your own ideas
- Language training
- 2 months onboarding training in HQ located in Nuremberg (DE)
- A package of co-funded benefits: Multisport Card, private health care, life insurance


https://www.hemmersbach.com/career/browse-jobs/jobs/business-process-engineer-3883/3883


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